Safer Gambling Week at PocketWin Casino

Safer Gambling Week at PocketWin Casino

Published: Thu, 12 Nov 2020 by PocketWin

PocketWin has been recently accredited the Advanced Level 2 GamCare Safer Gambling Standard Accreditation, and with that is fully participating in this year’s national initiative for Safer Gambling Week from the 19th to 25th November 2020.

Safer Gambling Week and the entire gambling industry encourages operators, players and the public, to help and support those who have an issue with gambling, through encouraged conversation and raised awareness.

Along with the safety and awareness of Safer Gambling Week, comes the responsibility that both PocketWin and all sister-brands take upon themselves to promote and act on safer gambling.

PocketWin’s Safer Gambling page is open to everyone at all times, should you need any guidance or support on what steps to take towards gambling responsibly, along with some helpful tools and settings you can put in place for added support.

Whether you feel you are in control of your gambling play or not, PocketWin has put together some general rules and tips that every player should be applying themselves to, before starting to play any Casino games.

Unsafe gambling can have a negative impact on you, your loved-ones and lifestyle, should you fall out of control. Amongst all the fun and entertainment, players take on the chance of losing money. Therefore, it is of absolute importance to read through our general gambling tips and make sure you apply yourself to each one, for each gamble.

General Gambling Precautions

  1. Set limits for time and money

Before logging into your PocketWin account, set yourself a limit and stick to it. This limit can be based on the amount you wish to play until, how much you can afford to bet, and are willing to lose, as well as a time limit for playing.

You can set session limits on your PocketWin account at the bottom of our Safe Gambling page here. If you cannot stop after the session is up, consider taking a cool-down period.

  1. Only spend what you can afford

All forms of gambling hold a chance of losing, and with money being at stake, it could mean losing some of your hard earned income. If you cannot afford to lose, you are not gambling responsibly. Only play if you can afford to lose what you are betting.

  1. Gambling shouldn’t interfere with your personal relationships

Gambling takes up your time. This is time you could be spending at work, or with friends and family. Make sure you’re only using free time to gamble, without it interfering with any other responsibilities or your relationships. Safer gambling should not cause issues in your relationships and you should be able to be honest about your gambling habits to your loved-ones.

  1. Gambling is not the answer to any problem

Gambling when angry or upset is not a good idea. Playing while feeling angry or sad can lead to you making irresponsible decisions. It is difficult to see clearly when one is feeling extremely emotional at the time of play and may lead you to losing money you cannot afford. Gambling is intended to be played in a relaxed, calm and focused environment.

All of these steps should be taken for every session on PocketWin. If you feel that you are not in control you can take a time out and set a cool-down period of 1 day, 7 days or 4 weeks.

PocketWin is here to help

If you feel that you should consider taking some time away from gambling, you can head on over to answer our Responsible Gambling Questions to see your options in more detail. From this page you are able to set session limits, deposit limits, cool-down periods and self-exclusion from PocketWin and all our sister-brands.

Or you can call us at 01384 884469 or text SUPPORT to 88600 and we will call you back for free.

GamCare and Gamstop

If you’re looking for any further support and advice, go to the official GamCare website or you can get a direct response by calling the FREE National Gambling helpline at 0808 8020 133 in the UK.

 

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Promotional Terms and Conditions

Section 6: Valid Stakes, Bets or Wagers

You may stake up to the amount of the balance available in your Account. We do not offer Accounts with a credit facility.

Winnings which are generated from promotional free spins will go into your Bonus Credit Account.

When a bet or stake is placed and confirmed, the corresponding amount is deducted from your Account balance.

Game specific rules will be made available to you when you start playing a game. These rules can be located on the Website and within each game. These are referred to as the Rules of the Games. It is your responsibility to read and understand these game specific rules before you start playing.

It is your responsibility to check that the bet instructions you have submitted are correct before committing to play.

Winnings from deposits will go into your Cashable Credit Account.

All bonuses (including winnings from promotional free spins) will be credited to your Bonus Credit account and are subject to the Bonus Credit Wagering Requirement. Winnings from Bonus Credit will also be credited to your Bonus Credit account.

Once your Bonus Credit Wagering Requirement Balance is £0, any remaining Bonus Credit will automatically be transferred as winnings to your Cashable Credit account.

If your Bonus Credit Account Balance is £0, you should contact us to remove any remaining bonus wagering requirements from your account. You can contact our Customer Support team on 01384 884469.

In the event that you withdraw Cashable Credit before you have met your Bonus Credit Wagering Requirement (i.e. before your Bonus Credit Wagering Requirement Balance is £0) your Bonus Credit and Bonus Credit Wagering Requirement will be reduced by the same percentage that you have withdrawn from your Cashable Credit. By way of example only: you have made a first deposit of £10, credited to your Cashable Credit account, and received a first deposit match bonus of £10, credited to your Bonus Credit account; your Bonus Credit Wagering Requirement Balance is £400 (i.e. 40 x bonus of £10); you play through your £10 deposit once on a slots game and win £50. Your Bonus Credit Wagering Requirement Balance is unchanged (as you have not yet staked any Bonus Credit); and you are free to withdraw the £50 winnings, stored in your Cashable Credit account, but you choose to only withdraw £25 (i.e. 50%); as your Bonus Credit Wagering Requirement Balance is not yet £0, you will forfeit 50% of your Bonus Credit (reducing it to £5) and your Bonus Credit Wagering Requirement Balance will be reduced by 50% (reducing it to £200).

If bonus abuse is discovered we may at our discretion remove rewards as outlined in section 7b.

In the event that you stake both Cashable Credit and Bonus Credit, any winnings will be applied proportionately to your Cashable Credit and Bonus Credit accounts and your Bonus Credit Wagering Requirement Balance will be reduced only by the amount of Bonus Credit used. By way of example only: you have deposited £5, credited to your Cashable Credit account, and have received a first deposit match bonus of £10, credited to your Bonus Credit Account; your Bonus Wagering Requirement is £400 (i.e. 40 x bonus of £10); you elect to stake £10 on a slots game; as you do not have enough Cashable Credit to cover your stake, the remaining £5 (50%) will be deducted from your Bonus Credit and your Bonus Credit Wagering Requirement Balance will be reduced by £5 to £395; you win £50; £25 of your winnings (i.e. 50%) will be credited to your Cashable Credit account; and £25.00 of your winnings (i.e. 50%) will be credited to your Bonus Credit account.

When betting on our betting and gaming products, the percentage of your stake that will contribute to the Bonus Credit Wagering Requirement is as follows:

Betting and Gaming Product %
Slots 100
Bingo 400
Roulette 10
Blackjack 10

When playing with Bonus Credit winnings from Casino games, the wagering contribution taken from the remaining bonus wagering will be the contribution % of the Casino game that the winnings came from, regardless of which game in being played. For example, if you win £10 on Roulette, then play with that £10 in a Slots game, the wagering contribution for the slots play will be 10% (the Casino game Wagering Contribution).

Stakes from your Account will be made in this order:

  1. free spins (if any);
  2. any amounts in your Cashable Credit Account which comprise of winnings from bonus credit;
  3. any amounts in your Cashable Credit Account which comprise of winnings from deposits;
  4. any deposited amounts in your Cashable Credit Account; and
  5. any bonus amounts in your Bonus Credit Account.

By placing a real money bet, you warrant that you are legally able to do so within your jurisdiction and that you accept that we are unable to provide any warranties as to the legality or otherwise of your participation in real money play. It is your responsibility to determine if remote gambling is legal in your jurisdiction.

In the event of a disconnection from the service whilst you are using our betting and gaming products, you are advised to log back in as quickly as possible. If you experience disconnection difficulties on a regular basis, please consult your service provider as to what measures can be initiated to help reduce this risk. We shall not be responsible for any damages, liabilities or losses suffered as result of the disconnection of Players during play.

Section 7: Bonuses

Section 7a: General rules applicable to bonuses

We offer a number of opportunities for Players to qualify for bonus money which is added to a Player’s Bonus Credit Account. This includes, for new Players, the Introductory Free Spins, Deposit Activated Free Spins and the Deposit Match Bonus. Other bonuses are available from time to time. All bonuses can be used to win real money.

All bonuses will be subject to successful verification of your identity (Name, Address and Date of Birth). No bonuses can be used until the process is complete.

Bonuses will be added to your Bonus Credit Account. All bonuses are subject to the Bonus Wagering Requirement and specific game stake contribution % as stated in Section 6 Term 40. Winnings arising out of Bonus Credit will also be credited to your Bonus Credit Account. Once your Bonus Credit Wagering Requirement Balance is £0, any remaining Bonus Credit will automatically be transferred as winnings to your Cashable Credit Account.

When you download a game with a free bonus attached, the bonus can be claimed only once. There will be no bonuses for subsequent downloads of the same game by you.

You will receive regular updates by text message advising you of bonuses received.

From time to time we may offer bonuses that, if not used, expire after a certain time period. Please note that if the bonus is not used within this time period, it will disappear from your Account.

If you sign up to a promotion offering a free bonus or free spins without the need to make a deposit the maximum withdrawal that you can make is £50 on PocketWin if you are a UK Player and £50/ 50 euros/ $50 or other currency equivalent if you are a non-UK Player. This withdrawal limit applies to each promotion of this type providing you have made at least one deposit on your respective account. If you have not made any deposits then this withdrawal limit is applied throughout the lifetime of your respective account for funds won from promotions of this type.

Full T&Cs for Casino Bonuses

Terms & Conditions
In Touch Games Limited is licensed and regulated in Great Britain by the Gambling Commission under account number 2091.

Promotional Terms and Conditions

Section 6: Valid Stakes, Bets or Wagers

You may stake up to the amount of the balance available in your Account. We do not offer Accounts with a credit facility.

Winnings which are generated from promotional free spins will go into your Bonus Credit Account.

When a bet or stake is placed and confirmed, the corresponding amount is deducted from your Account balance.

Game specific rules will be made available to you when you start playing a game. These rules can be located on the Website and within each game. These are referred to as the Rules of the Games. It is your responsibility to read and understand these game specific rules before you start playing.

It is your responsibility to check that the bet instructions you have submitted are correct before committing to play.

Winnings from deposits will go into your Cashable Credit Account.

All bonuses (including winnings from promotional free spins) will be credited to your Bonus Credit account and are subject to the Bonus Credit Wagering Requirement. Winnings from Bonus Credit will also be credited to your Bonus Credit account.

Once your Bonus Credit Wagering Requirement Balance is £0, any remaining Bonus Credit will automatically be transferred as winnings to your Cashable Credit account.

If your Bonus Credit Account Balance is £0, you should contact us to remove any remaining bonus wagering requirements from your account. You can contact our Customer Support team on 01384 884469.

In the event that you withdraw Cashable Credit before you have met your Bonus Credit Wagering Requirement (i.e. before your Bonus Credit Wagering Requirement Balance is £0) your Bonus Credit and Bonus Credit Wagering Requirement will be reduced by the same percentage that you have withdrawn from your Cashable Credit. By way of example only: you have made a first deposit of £10, credited to your Cashable Credit account, and received a first deposit match bonus of £10, credited to your Bonus Credit account; your Bonus Credit Wagering Requirement Balance is £400 (i.e. 40 x bonus of £10); you play through your £10 deposit once on a slots game and win £50. Your Bonus Credit Wagering Requirement Balance is unchanged (as you have not yet staked any Bonus Credit); and you are free to withdraw the £50 winnings, stored in your Cashable Credit account, but you choose to only withdraw £25 (i.e. 50%); as your Bonus Credit Wagering Requirement Balance is not yet £0, you will forfeit 50% of your Bonus Credit (reducing it to £5) and your Bonus Credit Wagering Requirement Balance will be reduced by 50% (reducing it to £200).

If bonus abuse is discovered we may at our discretion remove rewards as outlined in section 7b.

In the event that you stake both Cashable Credit and Bonus Credit, any winnings will be applied proportionately to your Cashable Credit and Bonus Credit accounts and your Bonus Credit Wagering Requirement Balance will be reduced only by the amount of Bonus Credit used. By way of example only: you have deposited £5, credited to your Cashable Credit account, and have received a first deposit match bonus of £10, credited to your Bonus Credit Account; your Bonus Wagering Requirement is £400 (i.e. 40 x bonus of £10); you elect to stake £10 on a slots game; as you do not have enough Cashable Credit to cover your stake, the remaining £5 (50%) will be deducted from your Bonus Credit and your Bonus Credit Wagering Requirement Balance will be reduced by £5 to £395; you win £50; £25 of your winnings (i.e. 50%) will be credited to your Cashable Credit account; and £25.00 of your winnings (i.e. 50%) will be credited to your Bonus Credit account.

When betting on our betting and gaming products, the percentage of your stake that will contribute to the Bonus Credit Wagering Requirement is as follows:

Betting and Gaming Product %
Slots 100
Bingo 400
Roulette 10
Blackjack 10

When playing with Bonus Credit winnings from Casino games, the wagering contribution taken from the remaining bonus wagering will be the contribution % of the Casino game that the winnings came from, regardless of which game in being played. For example, if you win £10 on Roulette, then play with that £10 in a Slots game, the wagering contribution for the slots play will be 10% (the Casino game Wagering Contribution).

Stakes from your Account will be made in this order:

  1. free spins (if any);
  2. any amounts in your Cashable Credit Account which comprise of winnings from bonus credit;
  3. any amounts in your Cashable Credit Account which comprise of winnings from deposits;
  4. any deposited amounts in your Cashable Credit Account; and
  5. any bonus amounts in your Bonus Credit Account.

By placing a real money bet, you warrant that you are legally able to do so within your jurisdiction and that you accept that we are unable to provide any warranties as to the legality or otherwise of your participation in real money play. It is your responsibility to determine if remote gambling is legal in your jurisdiction.

In the event of a disconnection from the service whilst you are using our betting and gaming products, you are advised to log back in as quickly as possible. If you experience disconnection difficulties on a regular basis, please consult your service provider as to what measures can be initiated to help reduce this risk. We shall not be responsible for any damages, liabilities or losses suffered as result of the disconnection of Players during play.

Section 7: Bonuses

Section 7a: General rules applicable to bonuses

We offer a number of opportunities for Players to qualify for bonus money which is added to a Player’s Bonus Credit Account. This includes, for new Players, the Introductory Free Spins, Deposit Activated Free Spins and the Deposit Match Bonus. Other bonuses are available from time to time. All bonuses can be used to win real money.

All bonuses will be subject to successful verification of your identity (Name, Address and Date of Birth). No bonuses can be used until the process is complete.

Bonuses will be added to your Bonus Credit Account. All bonuses are subject to the Bonus Wagering Requirement and specific game stake contribution % as stated in Section 6 Term 40. Winnings arising out of Bonus Credit will also be credited to your Bonus Credit Account. Once your Bonus Credit Wagering Requirement Balance is £0, any remaining Bonus Credit will automatically be transferred as winnings to your Cashable Credit Account.

When you download a game with a free bonus attached, the bonus can be claimed only once. There will be no bonuses for subsequent downloads of the same game by you.

You will receive regular updates by text message advising you of bonuses received.

From time to time we may offer bonuses that, if not used, expire after a certain time period. Please note that if the bonus is not used within this time period, it will disappear from your Account.

If you sign up to a promotion offering a free bonus or free spins without the need to make a deposit the maximum withdrawal that you can make is £50 on PocketWin if you are a UK Player and £50/ 50 euros/ $50 or other currency equivalent if you are a non-UK Player. This withdrawal limit applies to each promotion of this type providing you have made at least one deposit on your respective account. If you have not made any deposits then this withdrawal limit is applied throughout the lifetime of your respective account for funds won from promotions of this type.

Full T&Cs for Casino Bonuses

Terms & Conditions
In Touch Games Limited is licensed and regulated in Great Britain by the Gambling Commission under account number 2091.